City on a Hill Health Clinic earned a 2021 Gold Rating from the National Association of Free and Charitable Clinics (NAFC) Quality Standards Program. By self-attesting that the organization has certain policies and procedures in place, City on a Hill Health Clinic can highlight its commitment to providing quality care to patients. The mission of the National Association of Free and Charitable Clinics is to ensure the medically underserved have access to affordable health care.

The NAFC and its members are dedicated to ensuring that patients receive quality health care. To quantify and qualify the care provided at the Free and Charitable Clinic network, the NAFC formalized a set of Quality Standards for member organizations. “City on a Hill Health Clinic is committed to providing quality care to our patients” states Christine Plummer RN, MSN Clinic Director. “This top rating emphasizes this commitment.”

Members voluntarily submit information to the NAFC on the various policies and procedures in place to attain their standards rating and attest/pledge that they successfully incorporate these standards within their organization. NAFC Quality Standards elements include policies and procedures related to the following areas: Administrative, Enhanced Access and Continuity of Care, Identifying and Managing Patient Population information, Planning and Managing Care, Providing Self-Care Support and Community Resources, Tracking and Coordinating Care, and Measuring and Improving Performance.

In addition to this designation, City on a Hill Health Clinic recently received a $10,000 grant from the NAFC to assist City on a Hill Health Clinic in outreach regarding administering and/or coordinating COVID-19 vaccinations.  For more information on the NAFC, please visit www.nafcclinics.org. For more information on City on a Hill Health Clinic, please visit www.coahm.org.